Privacy Policy

At Sole Sisters, we value your privacy and are committed to keeping your personal information safe and secure.

What We Collect

When you shop with us, we may collect:

Your name, address, phone number and email
Payment details (securely processed via our payment providers)
Information about how you use our website (such as your IP address and browser type)

This helps us process your order, keep you informed, and improve your shopping experience.

How We Use Your Information

We use your personal information to:

Process orders and deliver your items
Communicate with you about your purchase
Send updates or promotions (only if you’ve opted in)
Improve our website and service

We will never sell your information to anyone.

Consent & Opting Out

By placing an order or providing personal details, you’re giving us permission to use your information for that specific purpose.

If you’ve subscribed to our emails or promotions and change your mind, you can unsubscribe at any time or contact us at [your email address placeholder].

Sharing Your Information

We may share your information with trusted third parties such as:

Payment providers (e.g., Windcave, Laybuy)
Delivery partners
Website and service providers

These partners only use your information to help us deliver our services to you. They are required to handle your data securely.

Security

We do everything we can to protect your personal details and prevent unauthorised access. Your payment data is encrypted and processed securely.

Cookies

Our site uses cookies to help improve your browsing experience and remember your preferences. You can choose to disable cookies in your browser settings.

Age of Consent

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

Changes to This Policy

We may update this policy from time to time. Any changes will appear on this page.

Questions?

If you’d like to access, update, or delete any personal information we have about you—or if you have any questions—please contact us at barb@solesisters.co.nz